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Customer Desk
General
Querying Knowledgebase from third-party software
Registration Control Overview
General
Online Customer Support with CRMdesk white paper
Availability
Data ownership
Our deliverables in return for subscription payments
Mail Interface
E-Mail Interface overview
Email Interface Presentation
Overview
CRMdesk Getting Started Guide
Unlimited customers for all user's packs
Security
Privacy and security
Support Desk
CRMdesk backup tool
Excluding authentication from the notification URL.
Resolution and Pending time calculation
Configure
CRMdesk User Manual
Status change logic
Custom Registration
Custom Registration integration
Export
Loading data into Microsoft Excel
Integration
BUGtrack Integration Setup
CRMdesk integration with TeamDesk
Integration with BUGtrack Overview
Knowledge Base
Attaching files to FAQ
Knowledge Base access levels
Mail Interface
E-Mail interface setup
Questions
What is the indication that someone has responded to the message?