Would be nice to be able to assign an FAQ to more than one product.
Category Support Desk
Author Chahla Naouar
Date Created 12/5/2008 1:14:33 PM
Date Updated 12/5/2008 1:14:33 PM
Status New Idea
CRMdesk Support Staff 12/5/2008 3:31:26 PM
To add a "Product-independent" option to the FAQ product selection list. "Product-independent" FAQs will appear in the knowledgebase search results, regardless of the product selected as a search criteria.