Home      FAQ      Forum      Idea Exchange      Ask a Question      My Stuff      Help   
Reply to all
We would like to be able to reply to all. When the sender sends an email to support desk and cc's others. We need to manually put the cc'd names back in to respond back to everyone. It would be great if there was a reply to all option.
Support Desk
Jackie Koehler
Date Created
3/15/2007 11:31:40 AM
Date Updated
2/14/2012 6:04:49 PM
Under Consideration
Promoted By
Jorge Luis ValenzuelaChristina JanekBob Webster
Kelly BirrKarren MaltsevaElph Morgan
Sui Man LoCarlos CedilloMark Cook
Boguslaw FranczakIlan SharoniJeff Phillips
Bill RamalhoScott BlattTiffany
Jackie Koehler
Carlos Cedillo 10/26/2011 3:26:17 PM
In every organization who want's to generate an order in the process workflow using crmdesk like us, this feature of cc' names in the original request; will allow to use the system instead of email.

This feature are requested by our users too.
Carlos Cedillo 2/14/2012 6:04:49 PM
About this feature,Is possible to have in the user page the option to entry the cc's address?

We use every day CRMDESK in our operation and if this feature is implemented will help in the organization of the workflow and internal procedures.

I hope Can help us in this new year.

Thank you
Back to Search Results