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Assign an FAQ to several products
Would be nice to be able to assign an FAQ to more than one product.
ID
183
Category
Support Desk
Author
Chahla Naouar
Date Created
12/5/2008 1:14:33 PM
Date Updated
12/5/2008 1:14:33 PM
Status
New Idea
Score
10
Promoted By
Chahla Naouar
Comments
CRMdesk Support  Staff  12/5/2008 3:31:26 PM
To add a "Product-independent" option to the FAQ product selection list.
"Product-independent" FAQs will appear in the knowledgebase search results, regardless of the product selected as a search criteria.
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