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access permissions to FAQ by the users
Hi,
not all users should have access to all FAQ's so i suggest to make access right for this purpose.
for example, if the FAQ is for a specific product or area of expertise that relevant for one use and not to the other ?


regards,
Jecki
ID
250
Category
Support Desk
  Access
Author
Jecki Elbaz
Date Created
4/24/2017 12:54:33 PM
Date Updated
4/24/2017 1:36:10 PM
Status
New Idea
Score
10
Promoted By
Jecki Elbaz
Comments
CRMdesk Support  Staff  4/24/2017 1:36:10 PM
It would be nice to add "User groups" or "User access level" with the ability to restrict their access to different products.
This would also restrict their access to tickets and FAQs related to some products,
a similar way as "customer access level" currently restricts their access to certain FAQs
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