Home      FAQ      Forum      Idea Exchange      Ask a Question      My Stuff      Help   
  
Display groups on the Question and Customer screens and allow sorting
1. When a question is being viewed in the grid or in detail would be helpful to see the group from which the customer belongs to? The use case is that assuming there are multiple groups (hospitals) with similar abbreviations, and multiple John Does per group (hospital), we would see immediately the group(hospital)from which the question originated from.

2. It would also be very helpful to see the Group on the grid in the Customer tab and Customer Management page and to be able to sort the customers grid by the Group column.
ID
234
Category
Support Desk
Author
Rob Miller
Date Created
1/9/2014 1:56:07 PM
Date Updated
1/9/2014 1:56:07 PM
Status
New Idea
Score
30
Promoted By
TV One Support (USA)Jeff PhillipsRob Miller
Feedback
 
Back to Search Results