This would allow for easier workflow intergration by allowing mail to another accountbto only toto a certain group or individual.
ID 219
Category Customer Desk Mail Interface
Author Larry Simpson
Date Created 6/27/2011 4:10:32 AM
Date Updated 10/22/2012 1:07:47 PM
Status New Idea
Score 30
Promoted By
Jeff Phillips
Gert van Lijssel
Larry Simpson
Comments
Gert van Lijssel 9/29/2011 1:52:22 PM
How about one support desk delevering support for different products/companys. Each having it's own incoming and outgoing mailadress. This would require email acount integration per product. We really need this.
Larry Simpson 10/22/2012 1:07:47 PM
I agree with Gert, When servicing mutiple companies it would allow us to be able to customize a more personal communication per client basis.
