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option to mark KB articles as a favorite
We have a staff of 7 people that create many FAQs or KB articles. Obviously keyword searches are helpful but is it possible to create the ability to mark FAQs or KB articles as favorites? This would be very helpful for those of us that need to access certain articles frequently without having to sift through possibly dozens of articles that pop up during a keyword search. Thanks!
ID
218
Category
Support Desk
  Search
Author
John McWilliams
Date Created
5/9/2011 10:08:08 AM
Date Updated
5/9/2011 10:08:08 AM
Status
New Idea
Score
10
Promoted By
John McWilliams
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