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Add fields to the customer ticket view
Adding fields to the customer view of tickets would help our communication of severity.
ID
207
Category
Customer Desk
  General
Author
Mike Personett
Date Created
6/26/2010 11:45:01 AM
Date Updated
6/26/2010 11:45:01 AM
Status
New Idea
Score
20
Promoted By
IT TriageMike Personett
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